Director Technical Project - Program Management - Atlanta, Charlotte, Washington DC, Richmond, Philadelphia, New York, Boston or East Coast (895769)

Position Description

The Director Project/Program Manager position will be responsible for overseeing one or more accounts within our state data warehouse business. In this role you will be a business specialist and technology generalist that manages, directs and interfaces with business clients and aligns technology solutions with business strategies working directly with FSSA middle and senior level management. Our Director Project/Program Manager proactively consults with our customers, identifies opportunities, conducts analysis, performs needs assessments, performs cost / benefit assessments and brokessr other information technology services.

If you are located in Atlanta, Charlotte, Washington, D.C., Richmond, Philadelphia, New York, Boston or the East Coast, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

  • Ability to provide thought leadership, consulting and customer guidance in regard to data warehousing and analytic platforms and ecosystems
  • Excellent written and verbal communication with customer leaders
  • Ability to develop and negotiate win / win solutions to project issues
  • Ability to work with end users / customers to understand and develop requirements
  • Ability to organize and lead project related meetings with customer, development staff, and sponsor level staff
  • Experience with project schedule management and Microsoft Project for project scheduling and tracking
  • Experience in business development planning; developing integration services proposals; government procurement; identifying add - on sales opportunities, providing pre-sales technical support and designing technical solutions
  • Current projects have 50+ staff using the following primary technologies: Cognos, Business Objects, PowerBI, Informatica, Tableau, and Teradata
  • Project status reporting
  • Project quality management
  • Project budget management
  • Project resource/staffing management
  • Managing project and contract level change management
  • Managing project and contract issue management
  • Extensive experience with project development methodology and project management methodology and able to apply methodology in a practical manner
  • Communicate effectively, verbally and in writing, with programmers, analysts, immediate supervisor, management, system users, operations, other State agencies and the private sector
  • Meet with users for clarification and elaboration as may be necessary to clearly define a problem and conceptualize a development plan
  • Recognize, gather, correlate, and analyze facts, draw conclusions, define problems, and devise solutions and alternatives and make appropriate recommendations
  • Anticipates customer needs and proactively develops solutions to meet them
  • Serves as a key resource on complex and / or critical issues
  • Reviews work performed by others and provides recommendations for improvement
  • Forecasts and plans resource requirements and budgets
  • Authorizes deviations from standards
  • May lead functional or segment teams or projects
  • Experience in managing vendor / subcontractor contracts and Statements of Work (SOW) for hardware, software, and services
  • Provides explanations and information to others on the most complex issues
  • Leads the Optum delivery team and motivates and inspires team members
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 5+ years of successful (on time, within budget) Program Manager experience with State Medicaid Data Warehouse or Medicaid Management Information Systems projects
  • Understanding of Medicaid program including care management, program management, program integrity and financial management including federal reporting (i.e., CMS 64 and TMSIS)
  • Experience in managing multiple projects and teams across a customer base
  • Experience leading a team of 10+ cross functional resources
  • Experience managing and mentoring both direct reports as well as indirect (matrix) personnel
  • Experience in managing contracts $10+ million in yearly revenue with full P&L responsibility
  • Experience in managing senior customer leadership relationships
  • Certified Project Management Professional (PMP) or willingness to obtain within 6 months
  • Travel 80% in the USA
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world?s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy


Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


Job Keywords: Director Technical Project-Program Management, Atlanta, GA, Charlotte, NC, Washington, DC, Richmond, VA, Philadelphia, PA

  • Requisition Number895769
  • Job TitleDirector Technical Project - Program Management - Atlanta, Charlotte, Washington DC, Richmond, Philadelphia, New York, Boston or East Coast
  • Job FamilyTechnology
  • Business SegmentOptumInsight

Job Location Information

  • Atlanta, GA
    United States
    North America
  • Other LocationsWashington, DC
    Richmond, VA
    New York, NY
    Philadelphia, PA
    Boston, MA

Additional Job Detail Information

  • Employee StatusRegular
  • ScheduleFull-time
  • Job LevelDirector
  • ShiftDay Job
  • TravelYes, 75 % of the Time
  • Telecommuter PositionYes
  • Overtime StatusExempt